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Shipping & Returns

SHIPPING POLICY

Lyon Lash processes orders Monday through Sunday, excluding major US holidays.

Orders will be processed within 1-2 business days.

U.S. SHIPPING

Your orders are shipped by USPS or UPS from Amazon warehouse.

Orders Below $25

Standard Shipping: $4.99 4-6 Business Days

Expedited Shipping: $6.99 

Orders Above $25

Expedited Shipping: FREE

 

Track Your Order

Lyon Lash is not responsible for lost or stolen packages, so please track your package and try to be as available as possible when your order is supposed to arrive. Once you have received your shipping confirmation, Amazon Fulfilment Center will have the most current information regarding your package.

Product Availability

In the unlikely event that an item becomes out of stock after your order is submitted, we will ship the rest of the items in your order and send you an email indicating that one of your selected items is out of stock and you will be refunded for that item. 

 

RETURN POLICY

Your satisfaction is our number one priority. If in the unlikely event there is a defective product or quality concerns beyond your control, please return within 60 days of delivery to receive a refund or exchange. A return label will be provided. After 60 days, the product is nonrefundable.

If you are unhappy with your unopened and unused products and wish to return or exchange them, you can do so for up to 30 days from delivery for a full refund or exchange. All refunds will be credited back to the original payment method. Lyon Lash is not responsible for covering these shipping costs.

 

Please contact us at care@lyonlash.com or Instagram DM with any questions or to start your return process.